FAQ

We’re here to make your shopping experience peaceful and inspiring. Here are answers to some common questions:

✨ 1. What is Grace & Peace?

Grace & Peace is a faith-based e-commerce shop offering scripture jars, candles, Christian apparel, digital devotionals, and soul-centered gifts designed to bring peace, clarity, and purpose to your life.

🛍️ 2. What’s in a Scripture Jar?

Each jar contains 50 hand-rolled scrolls with Bible verses, affirmations, and faith-filled encouragements. They’re prayerfully created to uplift your spirit daily or to gift to someone you love.

🎁 3. Do you offer gift wrapping or custom notes?

Yes! All gift jars are beautifully packaged, and we can include a handwritten note if requested. Just add your message in the “Order Notes” box at checkout.

💳 4. What payment methods do you accept?

We accept:

    •    Credit/Debit Cards (Visa, Mastercard, Amex, Discover)

    •    PayPal

    •    Apple Pay / Google Pay

    •    Shop Pay (Installments may be available on qualifying orders)

🚚 5. How long does shipping take?

Processing: 2–4 business days
Standard U.S. Shipping: 3–7 business days
Expedited Options: Available at checkout
We also ship internationally — rates calculated at checkout.
(Full details: Shipping Policy)

🔁 6. Can I return or exchange my order?

Due to the personalized, spiritual nature of our products, all sales are final. However, if your item arrives damaged or incorrect, we will happily replace it. Please email us within 7 days of delivery.
(See Return Policy for full terms)

🕯️ 7. What are your candles made of?

Our candles are made with:

    •    100% natural soy wax

    •    Clean, phthalate-free fragrances

    •    Cotton or wooden wicks

Each candle is hand-poured with peace and prayer.

📖 8. Do you offer digital products?

Yes! We offer printable devotionals, affirmations, and scripture cards available for instant download after purchase — no shipping needed.

🙏 9. Can I submit a prayer request?

Absolutely. We’d love to stand in prayer with you. Visit our Prayer Request Page to submit your request, and our prayer team will cover you in love and faith.

📬 10. How can I contact customer service?

Email us at support@calmandcalled.com — we typically respond within 24–48 hours, Monday–Friday.

🙏 Thank you for shopping with Grace & Peace. Our goal is to deliver not just products — but healing, hope, and the Word of God.